IT Anaylst

Qube GB, an exemplary telecommunications service company, provides support to leading technology/telecommunications Companies across the UK is seeking to bring onboard a focused and experienced IT Analyst. To apply, or for further information, please contact Donna Sumners on recruitment@qubegb.com. All applications or sources of information are treated as confidential, and in line with GDPR regulations.

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Salary:
Competitive
Location:
Stevenage
Status:
Permanent FT
Hours:
37.5 per week
Closing date:
08 November 2019

Summary

Qube GB, an exemplary telecommunications service company, provides support to leading technology/telecommunications Companies across the UK is seeking to bring onboard a focused and experienced IT Analyst.

Description

This is an  exciting role, based in our Stevenage office, which would be integral in the IT Support team. The purpose is as follows:  

  • To support and maintain the Microsoft desktop environment required to operate the business.
  • To support the field based engineers using Mobile and Windows devices
  • To provide all end users within the business with a high level of support to enable them to perform their daily activities.
  • To assist the team (including undertaking travel to other locations) in certain specified projects
  • To be involved in the life cycle of projects
  • Work in partnership with other departments as required ensuring correct exchange of knowledge.

Key Responsibilities

The successful candidate will be responsible for assessing the IT support requirements, ensure an integration within our personnel, identify and correct any glitches in individuals systems and provide overall support for IT challenges within primarily our head office.


Essential skills

General IT experience desirable but on the job training will be provided if the candidate can demonstrate transferrable knowledge and skills either from interest or a previous role

 


Desired skills

        

  • Windows 10 desktop environment
  • Microsoft Office / Office 365
  • A logical and systematic approach to problem resolution.
  • Experience in a Similar PC / Server support role
  • Experience in a customer facing role
  • Experience of providing support via remote control applications & RDP.
  • Understanding of networking technologies such as TCP/IP, routers and switches
  • Management of network printers.
  • MS Server 2012+ environments
  • Server and Network infrastructure upgrades and maintenance.
  • Salesforce CRM exposure
  • Communications Industry knowledge.

Automation using PowerShell and/or MSCC

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