Responsible Gaming
Gaming Should Be Entertainment
At Qube GB, we believe that online betting should be enjoyable entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It carries real risks, including the potential for addiction and financial loss. We encourage all our players to gamble responsibly and within their means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and comply with all UK Gambling Commission requirements. If you are under 18, you must not use our services. Parents and guardians are encouraged to speak with young people about the risks of gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to win back money
- Hiding gambling activities from family, friends, or partners
- Feeling anxious or irritable when attempting to reduce gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Gambling affecting your work, studies, or relationships
- Neglecting personal care or responsibilities due to gambling
- Thinking about gambling constantly, even when not playing
- Lying about the amount of time or money spent gambling
If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.
Self-Help Tools & Player Protection
We offer several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose during a session
- Reality Checks: Receive periodic notifications during play to remind you how long you've been gambling and how much you've spent
- Time-Out/Cool-Off Period: Take a temporary break from gambling (24 hours to several weeks) without permanently closing your account
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
These tools are available in your account settings. We encourage you to use them as part of your responsible gambling strategy.
Support Organisations & Resources
If you need help or advice about problem gambling, please reach out to one of these organisations:
United Kingdom
- GamCare: Free, confidential support and advice. www.gamcare.org.uk | Phone: 0808 802 0133
- GamStop: The National Self-Exclusion Scheme. Exclude yourself from all UK online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Support meetings and peer assistance. www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telephone Counselling: 0800 137 27 00 (free and anonymous)
All of these organisations offer free, confidential support and are available 24/7 or during extended hours.
Need Help? Reach Out Today
If you're struggling with gambling or worried about your habits, please don't hesitate to seek help. Problem gambling is treatable, and support is available. Speaking to a counsellor is confidential and free.
You are not alone. Help is available now.
Contact GamCare or GamStop if you're in the UK, or the relevant organisation for your country listed above.
Our Commitment
Qube GB is committed to providing a safe and responsible gambling environment. We comply with all UK Gambling Commission regulations and industry standards for player protection. If you have any concerns about your account or need additional support, our customer service team is here to help.